Product ratings can be really helpful if you are buying some consumer electronics and want to make sure that the product you want is dependable. Fortunately, there are many more places these days to find product ratings from real people online, so if you are in the market for any high ticket items, search them online first to see what people are reporting about their dependability and customer support. Often the customer service is just as important as the performance of the product itself. Bad customer service or product support will leave you without the benefits of the product in case it breaks down. It's one thing to get it repaired-it's another to not be able to get it repaired because of bad support or warranties. The chances of a product breaking are pretty slim because quality control is important to big companies, but from time to time it does happen, so when you are in the market for a high ticket item, check all the product ratings you can to make sure you are getting something dependable with a good warranty.